What
does
Fast
Online Support do
for Me?
Fast
Online Support gives you instant Access to the visitors on your
website! You can initiate a live Chat with them or Observe
their choices as they visit your site. Fast Online Support
allows you to approach visitors on your website, answer their
questions immediately and provide LIVE direction to your best
products and services to increase sales! This is Real Time
Service at its best! Fast Online Support makes this possible |
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Is Fast Online
Support
complicated?
The beauty of
Fast Online Support is
that no special
programming is
needed! Fast Online
Support is already set
up on our servers
for you. All
you have to do is
simply select your
preferences in the
admin section after
payment, then paste
a few lines of html
code on your site
and you are ready to
chat live with your
customers! |
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| To make things
easier, we also
give you a Support System
package for your
website, complete
with a Trouble
Ticket System and
FAQ module! |
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Other
Features
Trouble
Tickets Module
Auto-Assign to Operator
Easy to use Interface
Ticket Urgency
Open/Close Tickets
Auto E-Mail Notification of Responses
Implementation to your Website
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FAQ
Module
Unlimited Topics
Unlimited FAQs
Assign FAQs to Topics
Implementation to your Website
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Administration Module
View Operators Status
View all Transcripts
Alter Polling of Operators
Change sorting of Topics
Easily Upload new Icons
Easily Assign Icons to Departments |
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